Terms of Service

Effective date: 1 September 2026

These Terms of Service constitute a binding agreement between you (the user) and PETSWOOFY LIMITED, the operator of the PetsWoofy website. By accessing, browsing, or purchasing products on our Site, you acknowledge and agree to comply with these terms and our policies.

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1. Account and User Obligations

Users may browse and place orders without an account or voluntarily register an account. You agree to provide true, accurate, and valid personal and shipping information. Malicious ordering, fraud, fake transactions, and the submission of false information are strictly prohibited. You are responsible for all activities under your account.

2. Product Information and Pricing

We strive to provide accurate product descriptions, images, pricing, and specifications. Minor visual differences caused by lighting or screen display do not constitute product defects. We reserve the right to adjust product prices, styles, inventory, and promotion rules without prior notice on a prospective basis, without affecting completed orders.

3. Intellectual Property

All website content, including text, images, videos, logos, designs, and copy, is the intellectual property of PetsWoofy or its licensors and is protected by applicable copyright laws. Unauthorised reproduction, modification, commercial use, and redistribution are prohibited. We reserve all rights in relation to infringement.

4. Prohibited Conduct

Users must not use our website for illegal, fraudulent, or infringing activities; attack website systems; tamper with data; or disrupt normal operations. We reserve the right to suspend accounts, cancel orders, and terminate services for violations.

5. Disclaimer

We provide pet product sales services and are not liable for injuries or losses caused by improper wear, incorrect use, incorrect size selection, or artificial modification. Temporary website unavailability caused by maintenance or server fluctuations does not constitute grounds for compensation.

6. Updates and Dispute Resolution

We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of the updated terms. Disputes should first be addressed through good-faith negotiation, subject to applicable cross-border e-commerce regulations.

7. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: service@petswoofy.com

Website operator: PETSWOOFY LIMITED

Registered office: 7 Copperfield Road, Coventry, West Midlands, England, United Kingdom CV2 4AQ

Brand: PetsWoofy (Pet Apparel & Pet Supplies)